A San Diego based construction Company with operations throughout Southern California is currently seeking a full-time, experienced TECHNICAL SUPPORT SPECIALIST  to support our Lakeside, California Operations. 


 

JOB DUTIES:

The duties for this position will include and not limited to the following.

• Document and maintain technical inventory
• Set up iPad, iPhone, computer, employee email, and Verizon accounts for new employees
• Ensure the proper installation of applications on company devices
• Train new employees on the use of various applications
• Responds to requests for service from users and documents actions taken
• Review and resolve technical issue requests
• Communicate with employees to ensure that their technical issue is resolved
• Prioritize and escalate issues as necessary
• Responsible for planning, setup, movement, tracking, and replacement of technical devices
• Other duties as assigned

SPECIAL SKILLS OR REQUIREMENTS:

Qualified candidates must possess the following special skills and or requirements to be considered for this position.

• Must be tech savvy
• Demonstrates attention to detail, accuracy and thoroughness
• Ability to meet deadlines and complete work in a timely manner
• Have strong organizational skills
• Knowledgeable in network troubleshooting
• Maintains confidentiality at all times
• Great communication skills both written and verbal
• Contribute to building a positive work environment.

EDUCATION AND/OR EXPERIENCE:

• High School Diploma AND 2 (two) years related experience; or equivalent combination of education and experience OR 4 (four) years of experience in a similar role and industry
• Prior experience in technical support is preferred
• Advanced knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook

COMPANY BENEFITS:

The following benefits options are available to eligible employees

• Paid vacation, holiday and sick time
• 401k (with company contribution match)
• Health Benefits packet includes
  • Multiple medical and dental plan options
  • Voluntary vision, life, and AD&D plans
  • Aflac